bash — 80x24

$ whoami

Arunava Sarkar

$ cat role.txt

Head of IT Services · IT Infrastructure & Network Expert

$ _

./contact.sh ./download_resume.pdf
Arunava Sarkar profile.jpg

$ cat about.md

Dynamic IT professional with 18+ years of experience across IT systems, infrastructure, and service delivery. Currently Head of IT Services at Academic City University, Ghana, leading a team of 15+ IT and network engineers to design and operate robust infrastructure and software services for the institution and its external partners. AWS Educate Cloud Ambassador and holder of MCSA, CCNA, and PCAP certifications, with a Master's in Computer Applications and a track record of leading cross-functional teams, driving technology transformations, and mentoring professionals in cutting-edge technologies.

$ location --show Greater Accra Region, Ghana

$ languages --list English (full professional) · Hindi (full professional) · Bangla (native) · French (elementary)

$ cat experience.log

Head of Information Technology Services

Apr 2023 — Present

Academic City University · Greater Accra Region, Ghana

  • Design, implement, and support IT infrastructure and software architecture for the university and external partner organizations
  • Lead a team of 15+ IT and network support engineers
  • Direct a developer team building internal digital services for the institution

Head of Information Technology Services

Jan 2022 — Present

OpenLabs Ghana · Accra, Greater Accra, Ghana

  • Own IT infrastructure and software architecture strategy for OpenLabs and external parties using its IT services
  • Manage the Third Line Systems Support team and external support partners, and maintain the technology resource inventory
  • Deputize for the IT Director at key events, and advise management on IT service delivery and digital transformation

Technical Lead & Sr. Infrastructure Manager

Mar 2020 — Apr 2023

OpenLabs Ghana · Greater Accra, Ghana

  • Led technology strategy and periodic network audits across multiple training campuses
  • Directed procurement and lifecycle management of training hardware/software to keep pace with industry trends
  • Led and mentored campus-based technical support teams

Associate Network Engineer & Sr. Trainer

Oct 2018 — Mar 2020

NIIT Ghana (Eureka Africa) · Accra, Ghana

  • Managed enterprise infrastructure including Fortigate 101E firewalls and a Cisco UCS240 M4 server virtualized with VMware ESXi 6.5
  • Built the institution's in-house datacenter from the ground up — racking, stacking, and ESXi provisioning
  • Delivered technical training in software engineering and IT infrastructure management, training ~300 students

Web Application Developer

Jun 2018 — Oct 2018

GVR IT Info Services · Hyderabad Area, India

  • Designed and built web applications and REST API-based services to client specifications
  • Owned database architecture and data modeling for delivered platforms

Consultant / Technical Trainer

Aug 2016 — Apr 2018

EY (via Overture Rede) · Bangladesh

  • Delivered web development training (HTML, CSS, JavaScript, jQuery, MySQL, PHP, WordPress, Laravel) for the LICT project, a Bangladesh Computer Council initiative under the Ministry of Posts, Telecommunication and IT
  • Trained cohorts at North South University, Noakhali Science & Technology University, and Chittagong University of Engineering & Technology
  • Conducted technical screening for new trainer recruitment on the project

IT System Administrator & Sr. Trainer

Aug 2011 — Aug 2016

Excel Infocom Pvt Ltd. · Cooch Behar, India

  • Upgraded and maintained all computer systems and network infrastructure for the organization
  • Configured network routers and switches for internet and network services; taught hardware and networking courses

IT Support Engineer & Trainer

Dec 2007 — Aug 2011

Excel Infocom Pvt Ltd. · Cooch Behar, India

  • Provided IT infrastructure management and network support
  • Trained students across various software and IT infrastructure management programs

$ ls skills/

infrastructure_and_network/

windows_server.exe linux.sh vmware_esxi.iso fortigate.conf cisco_ucs.cfg network_services.yml

cloud_and_data/

aws.tf databases.sql mysql.sql

web_and_dev/

python.py php.php javascript.js wordpress.php laravel.php

leadership_and_training/

team_leadership.md training_mentorship.md project_management.md digital_transformation.md

$ ls certifications/

mcsa_windows_server_2016.cert ccna.cert pcap.cert aws_educate_cloud_ambassador.cert adhnt_hardware_network.cert practical_linux_network_engineers.cert mit_digital_transformation.cert

$ cat education.log

Professional Certificate in Digital Transformation

Feb 2024 — Nov 2024

MIT Professional Education · Information Technology

Master of Computer Applications (M.C.A.)

2010 — 2013

Punjab Technical University · Information Technology

$ ls -la initiatives/

📁

in_house_datacenter_build

Designed and built an entire enterprise datacenter from scratch at NIIT Ghana: racking & stacking infrastructure, a Fortigate 101E firewall for network security, and a Cisco UCS240 M4 server virtualized with VMware ESXi 6.5 for lab environments and thin-client provisioning.

NIIT Ghana (Eureka Africa)
📁

lict_digital_skills_training

Delivered web development training (HTML, CSS, JS, PHP, MySQL, WordPress, Laravel) to government and private university students as part of a national ICT-for-growth initiative under Bangladesh's Ministry of Posts, Telecommunication and IT, and screened incoming technical trainers.

EY · Govt. of Bangladesh
📁

acity_it_services_platform

Leading a 15+ engineer team designing, building, and operating IT infrastructure and internal software services for Academic City University and the external partners that rely on them.

Academic City University

$ ./contact.sh

$ mail --to arunava

sarkar.arunava.86@gmail.com
Terminal Bold